Course Outline

Module 1: Foundations of Records Management

• Understanding enterprise content management
• Exploring the record life cycle
• Managing digital and paper records
• Assessing records management in the cloud
• Case Study: Design a record management framework

Module 2: SharePoint Online Architecture

• Navigating SharePoint Online structure
• Configuring sites and libraries
• Setting up document management features
• Integrating with Office 365 tools
• Case Study: Configure a SharePoint document library

Module 3: SharePoint Search and Administration

• Optimizing SharePoint search settings
• Managing site administration tasks
• Customizing metadata and content types
• Ensuring user accessibility
• Case Study: Set up a SharePoint search system

Module 4: Office 365 Core Features

• Exploring Office 365 architecture
• Using OneDrive for Business for file storage
• Leveraging Microsoft Teams for collaboration
• Managing Office 365 client device support
• Case Study: Implement OneDrive for team files

Module 5: Email and Data Protection in Office 365

• Managing email records with Outlook
• Configuring data protection policies
• Ensuring GDPR compliance in Office 365
• Securing sensitive information
• Case Study: Develop an email retention policy

Module 6: Content Migration Planning

• Defining migration phases and requirements
• Conducting content inventory and discovery
• Designing migration workflows
• Preparing for legacy system decommissioning
• Case Study: Plan a SharePoint migration strategy

Module 7: Executing Content Migration

• Testing migration scenarios
• Implementing migration with tools like ShareGate
• Validating data integrity post-migration
• Training users for new systems
• Case Study: Execute a mock migration to SharePoint

Module 8: Governance and Security in SharePoint

• Establishing governance policies
• Managing permissions and access controls
• Configuring information protection tools
• Ensuring service assurance
• Case Study: Set up SharePoint permission levels

Module 9: Compliance and eDiscovery

• Handling eDiscovery requests in SharePoint
• Using audit tools for compliance tracking
• Monitoring GDPR and regulatory adherence
• Reporting compliance metrics
• Case Study: Conduct a mock eDiscovery audit

Module 10: User Training and System Optimization

• Designing user training programs for SharePoint
• Optimizing SharePoint for user experience
• Implementing continuous improvement strategies
• Creating a roadmap for future enhancements
• Case Study: Develop a SharePoint training plan