Course Outline

Module 1; Balance Scorecard(BSC)

• Origins and Progression of the Balanced Scorecard Methodology
• Balanced Scorecard as a management concept for different organizations
• Advantages of Balanced Scorecard to increase performance
• Strategies, Design, and Execution of the BSC in existing frameworks
• Balancing non-financial and financial aspects of business
• The Cause and Effect Relationship
• Employee influence, productivity, and accountability
• Developing an Efficient Balanced Scorecard that works
• Successful BSC Program Launch: The 9 Steps
• Assessment of current data and standings
• Strategy Profile
• SMART Strategic Objectives
• Strategy value-chain Mapping
• Performance Measures (KPIs)
• Strategic Initiatives to close performance gaps
• Performance Analysis of evidence-based data
• Organizational Alignment: Integration
• Evaluation
• Balanced Scorecard Management System: Strategy Mapping and Architecture
• Linking values, mission, value drivers, and vision
• Creating a BSC Strategy Map for boosting performance
• Organizational Performance Scorecard
• Profiling priorities and linking them to BSC
• Desired State of Evolution formulation
• Understanding the implementation of the 4 pillars of the Balanced Scorecard

Module 2; Strategic planning and implementation

Fundamentals of Strategic Planning

Defining strategy

• Components of strategy
• Discovering why strategies fail
• Clarifying your organization’s mission, vision and core competencies

The benefits of strategic planning

• The need for strategic planning
• Assessing tools and processes for strategic planning

 Developing the Strategy

Ensuring organizational capabilities are appropriate for the strategic environment

• Analyzing how competitive and other environmental factors shape strategy
• Determining the impact of operating and remote environments
• Assessing the external environment for individual departments
• Identifying your customers and their needs

Assessing external forces

• Analyzing your operating and external environment
• Initiating a SWOT analysis
• Prioritizing opportunities and threats
• Categorizing the external environment with checklists

Auditing internal capabilities

• Identifying strengths by business function
• Recognizing vulnerabilities
• Expanding the SWOT analysis

Monitoring and Controlling Implementation

Establishing Key Performance Indicators (KPIs)

• Setting up metrics to measure performance
• Monitoring progress with dashboards
• Deploying Balanced Scorecards

Dimensions of strategic control

• Detecting changes in assumptions
• Coping with a dynamic environment
• Adjusting for unanticipated events

Module 3; Strategy alignment and strategy maps

• What is Corporate Performance Management (CPM)?
• Eight Pressures that have caused interest in CPM
• Strategy map and its Balanced Scorecard
• Differentiating KPIs from PIs
• CPM as a Value Multiplier through Integration
• Barriers Slowing the Adoption Rate of CPM

·Strategy map features and benefits

·Strategy map principles

Module 4; Monitoring and evaluation

• Overview of Monitoring and Evaluation
• Key principles and concepts in M&E
• M&E in project lifecycle
• Complementary roles of Monitoring and Evaluation
• Introduction to Project Evaluation
• Evaluation Process
• Evaluation Criteria
• Developing Evaluation Questions
• Evaluation findings sharing and dissemination

Module 5; Risk Management

• Main Types of Risk Classes that Firms face and must cope with
• Characteristics of the main Risk Classes
• Fundamental Concepts of each of the Risk Classes
• Understanding a Risk-Management Approach
• Risk-Management Approach
• The Need for Internal Controls
• Identify, Mitigate and Control Risks
• Approaches to Risk Assessment
• Develop an appropriate Strategy to detect desired and undesirable events