Confluence for Knowledge Sharing Course

Confluence for Knowledge Sharing Course

Intermediate | 5 days | Face to Face / Online / Elearning | Certificate
01

Course Overview

Course Summary
Course Title Confluence for Knowledge Sharing Course
Organization Tech For Development (T4D)
Venue Tech For Development (T4D) Training Centre
Duration 5 days
Target Industries
Target Job Roles
Course Fees (Face-to-Face) USD 1,500/KES 99,000 (Exclusive of VAT)
Course Fees (Virtual) USD 1,000/KES 70,000 (Exclusive of VAT)
Training Modes Virtual and face-to-face training
Payment Payment should be made to the Tech For Development (T4D) bank account on or before the start of the course
Accreditation Tech For Development Certificate of Course Completion

Course Overview

This dynamic 5-day course by T4D empowers professionals to leverage Atlassian Confluence for seamless collaboration and knowledge sharing. Participants will master creating spaces, managing content, and using features like macros and integrations with Jira. Through case studies and practical exercises, you’ll enhance team productivity in public, private, and nonprofit sectors.

Course Duration

5 Days

Target Audience

  • Knowledge managers and content creators
  • Team leads and project managers
  • IT professionals and editors
  • Collaboration and communication specialists

Organizational Impact

  • Enhanced team collaboration through Confluence
  • Improved knowledge accessibility and sharing
  • Increased productivity with streamlined workflows
  • Strengthened project management with integrations

Personal Impact

  • Mastery of Confluence for knowledge management
  • Enhanced career prospects in collaboration roles
  • Increased confidence in managing digital content
  • Improved skills in team engagement and integration

Course Objectives

  • Understand Confluence’s role in collaboration
  • Create and manage effective Confluence spaces
  • Collaborate using comments, mentions, and sharing
  • Optimize content with search, templates, and macros
  • Integrate Confluence with Jira and ensure security
02

Course Modules

Course Outline

Module 1: Introduction to Confluence

  • Exploring Confluence’s role in collaboration
  • Navigating the user interface and spaces
  • Understanding key features and benefits
  • Using Confluence for initial setup
  • Case Study: Assess Confluence needs for a team

Module 2: Creating and Managing Spaces

  • Creating and customizing team spaces
  • Organizing content with page trees and labels
  • Managing space permissions and settings
  • Using Confluence templates for spaces
  • Case Study: Design a Confluence space

Module 3: Content Creation and Collaboration

  • Adding and formatting content with the editor
  • Collaborating via comments, mentions, and shares
  • Managing version control and page history
  • Using Confluence macros for content
  • Case Study: Create a collaborative page

Module 4: Search, Navigation, and Integrations

  • Using search and filters to find content
  • Bookmarking and following pages
  • Integrating with Jira and Trello
  • Using Confluence notifications for updates
  • Case Study: Set up a project management integration

Module 5: Security, Sharing, and Maintenance

  • Managing permissions and security settings
  • Exporting and sharing content externally
  • Establishing maintenance best practices
  • Using Confluence add-ons for enhancements
  • Case Study: Develop a Confluence maintenance plan
03

Course Administration

Methodology

Instructor-led sessions use a blended learning approach combining presentations, guided practical exercises, web-based tutorials, and group work, delivered by seasoned industry experts. All facilitation and course materials are in English, so participants should be reasonably proficient in the language.

Accreditation

Upon successful completion of this training, participants will be issued a Tech For Development Certificate of Course Completion

Training Venue

The training will be held at the Tech For Development Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.

Accommodation & Airport Transfer

Arranged upon request.For reservations contact the Training Officer:
Email: [email protected]
Phone: (+254) 790 824 179

Tailor-Made

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our T4D Training Centre or at a convenient location.

Payment

Payment should be transferred to the T4D account through a bank on or before the start of the course. Send proof of payment to [email protected].

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2026 Schedules
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Kigali
Addis Ababa
Kuala Lumpur
Accra
Cairo
Pretoria
Cape Town
Johannesberg
Zanzibar
Arusha
Kisumu
Dubai
Mombasa
Nairobi
Nakuru
Machakos
Naivasha
Kampala