Conversational AI & Chatbot Development
Purpose-built AI interfaces for citizen engagement, service delivery, and internal operations
Service Packages
Chatbot Essentials
Organizations needing a basic service chatbot
Includes:
Single-channel chatbot (web or WhatsApp); defined intent library; FAQ and workflow handling; admin dashboard
Deliverables:
Live chatbot, intent documentation, admin guide
Multi-Channel Conversational AI
NGOs, government agencies serving large diverse populations
Includes:
Web + WhatsApp + SMS; multilingual support; escalation to human agent; analytics reporting
Deliverables:
Multi-channel system, multilingual config, escalation workflow
AI Voice & Field Assistant
Field programs in low-connectivity environments
Includes:
Voice-enabled assistant for field workers; offline fallback; integration with M&E and data systems
Deliverables:
Voice interface, offline capability, system integration
Clients & Experience
Islamic Relief (Regional)
Humanitarian / NGO • Kenya / Somalia / Somaliland
Staff training on mobile-based M&E interaction tools across regional offices
Ecumenical Pharmaceuticals Network
Healthcare • Kenya / Regional
Conversational eLearning interface for nurses and doctors
Development Capacity Network
NGO / Development • Kenya
Knowledge management system with interactive content delivery
Momentas Learning
Education / eLearning • Kenya
Interactive LMS with conversational course delivery