Course Outline

Module 1: Introduction to Knowledge Management

• Defining knowledge management and its organizational value
• Exploring the history and types of knowledge
• Understanding the KM lifecycle and tacit knowledge
• Using Microsoft OneNote for knowledge tracking
• Case Study: Assess KM needs for an HR department

Module 2: Knowledge Management Lifecycle and Paradigms

• Analyzing the KM lifecycle stages (acquisition, integration)
• Comparing traditional and modern KM paradigms
• Identifying applications of KM models
• Using Microsoft SharePoint for KM integration
• Case Study: Design a KM lifecycle for a company

Module 3: SECI Model for Knowledge Creation

• Exploring the SECI model and knowledge types
• Understanding the knowledge creation spiral
• Evaluating strengths and limitations of SECI
• Applying Bayesian networks for decision support
• Case Study: Implement SECI in an HR training program

Module 4: WIIG and ZACK KM Models

• Analyzing the WIIG model’s dimensions and matrix
• Understanding the ZACK model’s data refinement process
• Comparing WIIG and SECI for HR applications
• Using semantic networks for knowledge mapping
• Case Study: Apply the WIIG model to employee onboarding

Module 5: Boisot I-Space and ICAS Models

• Exploring the Boisot I-Space model and social learning cycle
• Understanding the ICAS model’s key processes
• Evaluating strengths and limitations of both models
• Developing a KM strategy with ICAS principles
• Case Study: Create a Boisot I-Space strategy for HR innovation