Course Outline

Module 1: Fundamentals of Records Management

• Defining records management in the public sector
• Exploring types of records and their importance
• Applying key principles and practices
• Using Microsoft OneNote for planning
• Case Study: Assess records management needs

Module 2: Digital Records Management

• Digitizing physical records efficiently
• Implementing Electronic Records Management Systems (ERMS)
• Applying best practices for digital archiving
• Using SharePoint for digital records
• Case Study: Develop a digital archiving plan

Module 3: Legal and Regulatory Compliance

• Understanding public sector regulations (e.g., FOIA)
• Creating records retention schedules
• Addressing legal implications and requirements
• Using Laserfiche for compliance
• Case Study: Design a retention schedule

Module 4: Data Security and Privacy

• Implementing data security fundamentals
• Establishing privacy protocols for records
• Mitigating risks through robust controls
• Using Microsoft Purview for security
• Case Study: Create a security policy

Module 5: Advanced Records Management Techniques

• Automating workflows for records management
• Developing advanced filing and retrieval systems
• Planning for disaster recovery and continuity
• Using Power Automate for automation
• Case Study: Implement a disaster recovery plan