Course Outline

Module 1: Foundations of Knowledge Management

• Defining knowledge and knowledge management
• Exploring the history and applications of KM
• Understanding tacit vs. explicit knowledge
• Using Microsoft OneNote for knowledge tracking
• Case Study: Assess KM opportunities in an organization

Module 2: Knowledge Management Lifecycle

• Analyzing KM lifecycle stages (acquisition, integration)
• Exploring knowledge capture and storage techniques
• Applying KM to business strategies
• Using Microsoft SharePoint for knowledge integration
• Case Study: Design a KM lifecycle process

Module 3: Knowledge Management Paradigms

• Comparing traditional and modern KM paradigms
• Evaluating implications of new KM approaches
• Defining the KM endgame for organizations
• Using Tableau for KM performance analysis
• Case Study: Transition to a new KM paradigm

Module 4: KM Models and Implementation

• Applying SECI, Wiig, Kakabadse, and Boisot models
• Building a business case and rationale for KM
• Customizing KM definitions and strategies
• Using Power BI for KM strategy tracking
• Case Study: Implement the SECI model for HR

Module 5: Advanced KM Strategies and Success Factors

• Developing a KM maturity model and assessments
• Overcoming cultural and behavioral KM barriers
• Exploring absorptive capacity and process models
• Creating a no-budget KM implementation plan
• Case Study: Develop a KM success strategy