Course Modules

Module 1: Introduction to Facilities Management

• Definitions, roles, and evolution of FM

• The scope of facilities management: soft vs. hard services

• Relationship between FM and corporate strategy

• Lifecycle cost thinking and total cost of ownership (TCO)

• Global trends in FM: outsourcing, digital transformation, ESG

Module 2: Strategic Asset Management Principles

• Understanding the asset lifecycle

• Asset classification and inventory systems

• Strategic asset planning and renewal forecasting

• Cost-benefit analysis of asset replacement vs. repair

• Linking asset decisions to capital planning

Module 3: Maintenance Management and Optimization

• Maintenance types: reactive, preventive, predictive

• Setting up a CMMS: data inputs, workflows, KPIs

• Condition-based monitoring and diagnostics

• Risk-based maintenance planning

• Performance benchmarking and continuous improvement

Module 4: Energy, Water, and Resource Efficiency in Facilities

• Conducting energy audits and benchmarking

• Water conservation systems and practices

• Integrating renewable energy in facilities

• Sustainable procurement and waste management

• ISO 50001 Energy Management Systems basics

Module 5: Digitalization and Smart Facilities Management

• Building Management Systems (BMS) and IoT in FM

• BIM-FM integration: data, sensors, and automation

• Real-time monitoring, dashboards, and alerts

• Digital twins for predictive analytics

• Cybersecurity in facilities technology

Module 6: Contracting and Vendor Performance Management

• Service-level agreements (SLAs) and KPIs

• Outsourcing strategies: benefits and risks

• Managing vendor relationships and disputes

• Procurement planning for FM services

• Quality control and compliance audits

Module 7: Health, Safety, and Compliance in FM

• HSE requirements in property and facilities management

• Fire safety systems and evacuation protocols

• Managing hazardous materials and emergency response

• Accessibility and disability compliance standards

• Legal obligations and compliance reporting

Module 8: Space Planning and Workplace Optimization

• Space utilization analysis and occupancy planning

• Office layout optimization (activity-based, hybrid models)

• Smart furniture and adaptive infrastructure

• Change management in space reconfiguration

• Workspace wellness, ergonomics, and productivity

Module 9: Performance Measurement and Reporting

• Key metrics: uptime, downtime, MTTR, service satisfaction

• Balanced scorecards for FM

• Benchmarking and industry standards (e.g., IFMA, BOMA)

• Report generation and visualization for stakeholders

• Continuous improvement frameworks

Module 10: Integrated Facilities and Asset Strategy Development

• Linking FM to organizational value and resilience

• Sustainability, ESG and green building certifications (LEED, EDGE)

• Long-term planning and capital budgeting

• Developing a comprehensive FM policy and roadmap

• Presenting a strategic facilities optimization plan