Course Modules:

Module 1: Concepts of Accountability

• Definitions, types, rms
• Human rights in informal justice
• Normative standards
• Case study: Power misuse in village court

Module 2: Governance Structures

• Roles and responsibilities mapping
• Decision-making and checks
• Rule codification
• Case study: Elder council power audit

Module 3: Complaint & Redress

• Grievance channels
• Confidentiality and protection
• Redress mechanisms
• Case study: Complaint handling in mediation

Module 4: Oversight Mechanisms

• Monitoring committees
• External audits
• Community scorecards
• Case study: Citizen report card pilot

Module 5: Transparency Tools

• Reporting, public records
• Communication platforms
• Media engagement
• Case study: Publishing mediation outcomes

Module 6: Investigative & Disciplinary Measures

• Standard investigations
• Fairness and proportionality
• Appeal processes
• Case study: Elder accused of bias

Module 7: Ethical Leadership

• Codes of conduct
• Integrity training
• Preventing corruption
• Case study: Training elders on conflicts of interest

Module 8: Feedback for Improvement

• Collection tools
• Data interpretation
• Corrective planning
• Case study: Post-case surveys

Module 9: Linking to Human Rights Standards

• Rights-based frameworks
• Legal obligations
• Rights gap mitigation
• Case study: Child justice rights violations

Module 10: Sustainability of Accountability

• Institutionalizing tools
• Peer learning
• Periodic review
• Case study: Establishing a standing oversight body