Performance Review Frameworks for Sales Managers Training Course

Performance Review Frameworks for Sales Managers Training Course

Intermediate | 5 days | Face to Face / Online / Elearning | Certificate
01

Course Overview

Course Summary
Course Title Performance Review Frameworks for Sales Managers Training Course
Organization Tech For Development (T4D)
Venue Tech For Development (T4D) Training Centre
Duration 5 days
Target Industries
Target Job Roles
Course Fees (Face-to-Face) USD 1,500/KES 99,000 (Exclusive of VAT)
Course Fees (Virtual) USD 1,000/KES 70,000 (Exclusive of VAT)
Training Modes Virtual and face-to-face training
Payment Payment should be made to the Tech For Development (T4D) bank account on or before the start of the course
Accreditation Tech For Development Certificate of Course Completion

Course Overview

This course provides sales managers with structured frameworks and tools to conduct effective performance reviews. It focuses on linking performance metrics to coaching, setting goals, and fostering accountability within sales teams. Managers will learn how to use reviews as a tool for both evaluation and development.

Duration

5 days

Target Audience

  • Sales managers and team leaders
  • HR professionals involved in performance appraisals
  • Sales operations and enablement staff
  • Business unit heads overseeing sales teams
  • Organizations standardizing performance evaluation frameworks

Organizational Impact

  • More consistent and fair performance evaluations
  • Stronger alignment between sales goals and team reviews
  • Improved employee engagement through constructive feedback
  • Enhanced accountability and productivity in sales teams

Personal Impact

  • Stronger performance management and coaching skills
  • Increased confidence in conducting reviews
  • Ability to link metrics with behavioral insights
  • Better leadership and communication capabilities

Course Objectives

  • Understand principles of performance reviews
  • Apply frameworks for structured evaluations
  • Link KPIs and metrics to review discussions
  • Provide constructive feedback for development
  • Use reviews to foster continuous improvement
02

Course Modules

Course Modules

Module 1: Fundamentals of Performance Reviews

  • Role of performance reviews in sales management
  • Common review challenges and biases
  • Components of an effective performance review
  • Linking reviews to organizational goals
  • Case Study: Redesigning performance review processes for fairness

Module 2: Frameworks for Evaluations

  • Competency-based review frameworks
  • KPI-driven review models
  • Balanced scorecard approach
  • Best practices for structured evaluations
  • Case Study: Implementing a competency-based framework

Module 3: Conducting Effective Review Sessions

  • Preparing for review conversations
  • Asking the right questions during reviews
  • Handling resistance and difficult feedback
  • Setting clear expectations for improvement
  • Case Study: Managing a challenging review conversation

Module 4: Tools and Systems for Reviews

  • Using Excel and Power BI to track performance
  • CRM integrations for review data
  • Templates and scorecards for structured evaluations
  • Automating review reporting
  • Case Study: Creating a digital scorecard for sales reviews

Module 5: Linking Reviews to Team Development

  • Using reviews to identify training needs
  • Coaching techniques for performance improvement
  • Recognizing and rewarding performance
  • Building a continuous feedback culture
  • Case Study: Driving team improvement through targeted reviews
03

Course Administration

Methodology

Instructor-led sessions use a blended learning approach combining presentations, guided practical exercises, web-based tutorials, and group work, delivered by seasoned industry experts. All facilitation and course materials are in English, so participants should be reasonably proficient in the language.

Accreditation

Upon successful completion of this training, participants will be issued a Tech For Development Certificate of Course Completion

Training Venue

The training will be held at the Tech For Development Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.

Accommodation & Airport Transfer

Arranged upon request.For reservations contact the Training Officer:
Email: [email protected]
Phone: (+254) 790 824 179

Tailor-Made

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our T4D Training Centre or at a convenient location.

Payment

Payment should be transferred to the T4D account through a bank on or before the start of the course. Send proof of payment to [email protected].

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Kigali
Addis Ababa
Kuala Lumpur
Accra
Cairo
Pretoria
Cape Town
Johannesberg
Zanzibar
Arusha
Kisumu
Dubai
Mombasa
Nairobi
Nakuru
Machakos
Naivasha
Kampala