Course Modules:

Module 1: Introduction to Modern Customs Administration

• Evolution of customs from control to facilitation

• Key principles: simplification, harmonization, automation

• Understanding the Revised Kyoto Convention and WTO TFA
  Workshop: Map traditional customs process vs. a modern automated process

Module 2: Risk Management and Selectivity in Customs

• Risk profiling and targeting of high-risk shipments

• Use of intelligence, data analytics, and machine learning

• Impact on inspections, fraud detection, and faster clearance
  Exercise: Design a basic risk profile for different categories of goods

Module 3: Single Window Systems (SWS) – Design and Implementation

• Concept, architecture, and legal framework of SWS

• Inter-agency collaboration and integration challenges

• Role of ICT and data standards in facilitating interoperability
  Workshop: Draft a basic functional model for a national Single Window

Module 4: Process Reengineering and Trade Facilitation Tools

• Business process mapping for customs reform

• Tools: pre-arrival processing, authorized economic operators (AEO), post-clearance audit

• Trade facilitation tools for SMEs and perishable goods
  Exercise: Redesign a customs process with 50% time reduction goal

Module 5: Performance Measurement and Stakeholder Engagement

• KPIs and benchmarks in customs operations

• Public-private dialogue: involving freight forwarders and traders

• Monitoring and evaluating SWS effectiveness and ROI
  Simulation: Develop a stakeholder engagement plan for launching a new SWS