Course Outline

Module 1: Introduction to Administrative Management

• Overview of administrative management principles
• Understanding the concept and practice of administration
• Aligning administrative functions with organizational goals
• Exploring the new public management approach
• Case Study: Analyze an administrative sub-system

Module 2: Team Building and Leadership

• Techniques for building effective administrative teams
• Leading departmental teams with confidence
• Managing team dynamics and fostering collaboration
• Applying leadership practices in administrative roles
• Case Study: Develop a team-building strategy

Module 3: Decision Making and Problem Solving

• Mastering decision-making processes
• Applying problem-solving techniques in administration
• Designing and redesigning job roles for efficiency
• Managing administrative services effectively
• Case Study: Solve an administrative challenge

Module 4: Communication and Report Writing

• Developing interpersonal and organizational communication
• Writing clear, concise, and effective reports
• Using communication to manage stakeholder relationships
• Applying public relations in administrative contexts
• Case Study: Draft a professional administrative report

Module 5: Records and Information Management

• Fundamentals of records management
• Organizing and securing administrative information
• Implementing systems for data analysis and storage
• Creating action plans for administrative improvement
• Case Study: Design a records management system