Course Overview

Effective leadership and supervision are essential for coordinating people, managing responsibilities and achieving workplace objectives. This training course is designed to equip participants with the knowledge and skills required to lead small teams, manage tasks and support effective employee performance.

The course focuses on leadership fundamentals, supervisory responsibilities, delegation, communication, performance management, feedback, problem solving and team coordination. Participants will develop practical approaches for managing day-to-day responsibilities, supporting team members and maintaining accountability for results.

Course Duration

3 Days

Target Audience

• Supervisors and team leaders
• New and aspiring supervisors
• Managers responsible for small teams
• Programme and project coordinators
• Administrative and support staff
• Operations and departmental coordinators
• Professionals preparing for supervisory responsibilities
• Employees seeking to strengthen leadership skills

Personal Impact

• Develop foundational leadership and supervisory skills.
• Improve confidence in leading small teams.
• Strengthen task planning and delegation skills.
• Improve workplace communication and coordination.
• Develop effective approaches to giving feedback and guidance.
• Strengthen performance management skills.
• Improve problem solving and decision-making abilities.
• Manage day-to-day supervisory responsibilities more effectively.

Organizational Impact

• Strengthen supervisory and team leadership capacity.
• Improve task allocation and team coordination.
• Enhance employee accountability and performance.
• Improve communication between supervisors and team members.
• Support effective delegation and workload management.
• Strengthen approaches to addressing workplace challenges.
• Improve teamwork, productivity and achievement of objectives.
• Develop a stronger pipeline of capable supervisors.