Course Outline:

Module 1: Laundry Chemistry & Wash Formulas

• Understanding detergents, bleaches, sours, and softeners.

• Building a wash formula: time, temperature, chemistry, and mechanical action.

• Formulas for different loads: sheets, towels, food & beverage linens, staff uniforms.

• Exercise: Creating a wash formula for a heavily soiled load of kitchen linens.

Module 2: Machinery Operation & Maintenance

• Safe operation of washer-extractors, tumble dryers, and flatwork ironers.

• Identifying common mechanical problems and performing basic troubleshooting.

• Daily and weekly preventive maintenance tasks.

• Practical Lab: Operating a flatwork ironer to finish a full set of sheets.

Module 3: Workflow & Production Management

• Designing an efficient workflow from dirty sort to clean storage.

• Sorting protocols: color, fabric type, and soil level.

• Managing productivity: pounds per hour, units per operator hour.

• Workshop: Mapping the workflow of a sample laundry and identifying bottlenecks.

Module 4: Quality Control & Linen Lifecycle

• Conducting quality checks for cleanliness, stains, and damage.

• Proper folding and finishing standards for all linen types.

• Understanding the cost of poor quality: when to mend, when to discard.

• Practical Lab: A quality control station identifying and classifying damaged linens.

Module 5: Cost Control, Safety & Administration

• Tracking key metrics: cost per pound, linen replacement rate, utility usage.

• Laundry safety: chemical handling, slip hazards, and machine safety.

• Staff scheduling, training, and performance management.

• Final Project: Analyzing a laundry's cost report and proposing a plan to reduce expenses by 10%.