Industrial Relations Negotiation and Arbitration Training Course

Industrial Relations Negotiation and Arbitration Training Course

Foundation | 5 days | Face to Face / Online / Elearning | Certificate
01

Course Overview

Course Summary
Course Title Industrial Relations Negotiation and Arbitration Training Course
Organization Tech For Development (T4D)
Venue Tech For Development (T4D) Training Centre
Duration 5 days
Target Industries
Target Job Roles
Course Fees (Face-to-Face) USD 1,500/KES 99,000 (Exclusive of VAT)
Course Fees (Virtual) USD 1,000/KES 70,000 (Exclusive of VAT)
Training Modes Virtual and face-to-face training
Payment Payment should be made to the Tech For Development (T4D) bank account on or before the start of the course
Accreditation Tech For Development Certificate of Course Completion

 

Course Overview:
This course equips HR and legal professionals with practical skills in negotiating industrial relations matters, conducting arbitration, and navigating dispute resolution frameworks. Emphasis is placed on collective bargaining, grievance handling, and the legal framework governing employer-union relations.

Course Duration:
5 Days

Target Audience:

  • HR and Industrial Relations Officers
  • Legal Counsels and Advocates
  • Union Leaders and Shop Stewards
  • Government Labour Officials
  • Labour Arbitrators and Mediators

Personal Impact:

  • Improved negotiation and conflict resolution skills
  • Deeper understanding of labour law and arbitration procedures
  • Confidence in managing sensitive industrial disputes

Organizational Impact:

  • Reduced frequency and severity of industrial actions
  • Strengthened employer-employee relations
  • Compliance with industrial dispute resolution laws

Course Objectives:
Participants will be able to:

  • Understand industrial relations laws and frameworks
  • Conduct effective negotiations and dispute resolutions
  • Apply arbitration and conciliation techniques
  • Manage union relationships professionally

 

02

Course Modules

Course Modules:
Module 1: Legal Foundations of Industrial Relations

  • Overview of labour laws and industrial dispute frameworks
  • Rights and obligations of unions and employers
  • Case Study: Industrial dispute litigation outcomes

Module 2: Collective Bargaining and Negotiation

  • Process and structure of collective bargaining agreements
  • Negotiation strategies and tactics
  • Managing negotiation deadlocks

Module 3: Arbitration and Alternative Dispute Resolution

  • Types of arbitration and legal recognition
  • Role of mediators and arbitrators
  • Drafting arbitration agreements and awards

Module 4: Grievance Handling and Disciplinary Procedures

  • Internal grievance resolution frameworks
  • Procedural fairness and legal compliance
  • Simulation: Grievance hearing and arbitration

Module 5: Industrial Relations Risk Management

  • Early warning systems and risk mapping
  • Documentation and recordkeeping for arbitration
  • Building sustainable industrial harmony
03

Course Administration

Methodology

Instructor-led sessions use a blended learning approach combining presentations, guided practical exercises, web-based tutorials, and group work, delivered by seasoned industry experts. All facilitation and course materials are in English, so participants should be reasonably proficient in the language.

Accreditation

Upon successful completion of this training, participants will be issued a Tech For Development Certificate of Course Completion

Training Venue

The training will be held at the Tech For Development Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.

Accommodation & Airport Transfer

Arranged upon request.For reservations contact the Training Officer:
Email: [email protected]
Phone: (+254) 790 824 179

Tailor-Made

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our T4D Training Centre or at a convenient location.

Payment

Payment should be transferred to the T4D account through a bank on or before the start of the course. Send proof of payment to [email protected].

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2026 Schedules
Nairobi
14 Dec - 18 Dec
KES 99,000 |
$1,500
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Kigali
Addis Ababa
Kuala Lumpur
Accra
Pretoria
Cape Town
Johannesberg
Cairo
Arusha
Machakos
Zanzibar
Kisumu
Nakuru
Mombasa
Nairobi
Naivasha
Kampala
Dubai