Module 1: Introduction to General Insurance

• Definition and importance of general insurance.
• Key principles of insurance: indemnity, insurable interest, utmost good faith, etc.
• Overview of the insurance market and its participants.
• Types of general insurance: property, liability, health, motor, etc.

Module 2: Risk Management and Assessment

• Understanding risk and its role in insurance.
• The risk management process: identification, analysis, evaluation, and treatment.
• Techniques for managing risks: avoidance, reduction, transfer, and retention.
• Role of insurance in risk management.

Module 3: Underwriting and Policy Issuance

• The underwriting process and its importance.
• Factors affecting underwriting decisions: risk assessment, historical data, etc.
• Types of policies and coverage options.
• Policy issuance and documentation.

Module 4: Claims Handling and Dispute Resolution

• The claims process: notification, investigation, settlement.
• Types of claims: partial loss, total loss, liability claims, etc.
• Role of adjusters, assessors, and investigators.
• Common disputes in claims and methods for resolution.

Module 5: Reinsurance Essentials

• Definition and importance of reinsurance.
• Types of reinsurance: facultative, treaty, proportional, non-proportional.
• The role of reinsurance in risk management and capital relief.
• How reinsurance affects underwriting and claims.