Course Outline

Introduction to Emergency Management

• Introduction
• Defining Terms
  • Emergency
  • Disaster
  • Continuity of Operations
  • Business Continuity
  • Disaster Recovery
  • Emergency Management
• Keeping the Big Picture
  • Don’t Turn Your Emergency into a Disaster
  • Focus on Continuous Improvement and Capabilities
  • Being in the dance while in the Balcony
  • Keep people at the heart
• The Boil Order Case Study
  • Is this an emergency? If so, for whom?
  • Who are the stakeholders and what are their needs?
  • What are the points of Conflict?

Components of a Successful EM Program (The FEMA Model)

• Mitigation
  • Threat/Hazard Identification
  • Risk Management
• Preparedness
  • Plan Development
  • Acquiring Resources
  • Training
  • Exercise
• Mitigation/Preparedness Discussion
  • Capital Planning Considerations
  • Incorporating Training/Exercises into “normal operations”
  • Supply Chain/Dependency and Proximity Hazards Explored
• Response
  • Action Plans
    • Incident Response Plan
    • Continuity of Operations
  • Classify-Objectives-Structure
• Recovery
  • Quantify damages
  • Define/Establish new Normal
  • Lesson Learned
  • Response/Recovery Discussions
  • Methods/Ways to incorporate ICS and Lesson Learned Thinking into Daily Activities
  • Texas Ice Storm Discussion

Water source and system type management

• Municipal regulations and how to determine governance
• State regulations and how to determine governance
• Federal: FERC hydro plant regulations

Business continuity

• Resilience
• Recovery
• Contingency

Legislative and Guidance from the Government

• Federal Agencies
  • EPA
  • CISA
  •  FEMA
  • FERC/NERC
  • OSHA
• State/Local
  • Public/Private
  • Home Rule/Dillon Rule/EM Responsibilities
• Privacy Law Considerations
• Emerging Threat UAVs and the legal challenges facing water system