Course Outline

Module 1: Foundations of Effective Meetings

• Understanding what makes a well-run meeting
• Exploring different types of meetings and their purposes
• Setting clear objectives for meeting success
• Defining roles for chairs, participants, and minute takers
• Case Study: Analyze a poorly run meeting scenario

Module 2: Planning and Preparation

• Designing effective agendas that align with objectives
• Planning logistics: timing, venue, and technology
• Preparing materials and communicating with participants
• Anticipating challenges and creating contingency plans
• Case Study: Create a meeting agenda and plan

Module 3: Chairing Meetings Effectively

• Mastering the chair’s role during meetings
• Facilitating participation and managing time
• Using negotiation to achieve win-win outcomes
• Ensuring clear communication and decision-making
• Case Study: Chair a mock meeting

Module 4: Managing Participants and Conflict

• Understanding group dynamics in meetings
• Engaging participants and encouraging contributions
• Dealing with difficult people and resolving conflicts
• Maintaining a positive and productive meeting environment
• Case Study: Handle a conflict scenario in a meeting

Module 5: Follow-Up and Continuous Improvement

• Working with minute takers to ensure accurate records
• Implementing follow-up actions and tracking outcomes
• Evaluating meeting success and gathering feedback
• Developing a personal action plan for meeting management
• Case Study: Draft meeting minutes and a follow-up plan