Course Outline:

Module 1: Introduction to Credit Management

• Key Topics:
  • Overview of Credit Management Principles
  • Understanding Credit Risk and Assessment Methods
  • Key Concepts and Terminology in Credit Management
  • Case Study: Evaluating a Credit Policy
  • Activity: Conducting a Credit Risk Assessment

Module 2: Establishing Credit Policies and Procedures

• Key Topics:
  • Developing Effective Credit Policies
  • Setting Credit Limits and Terms
  • Importance of Customer Due Diligence
  • Case Study: Analyzing an Organization’s Credit Policy
  • Activity: Drafting a Comprehensive Credit Policy

Module 3: Debt Collection Techniques

• Key Topics:
  • Overview of Debt Collection Processes
  • Legal and Ethical Considerations in Debt Collection
  • Techniques for Effective Debt Recovery
  • Case Study: Reviewing a Debt Collection Strategy
  • Activity: Role-Playing Debt Collection Scenarios

Module 4: Managing Accounts Receivables

• Key Topics:
  • Overview of Accounts Receivables Management
  • Tools and Techniques for Monitoring Receivables
  • Analyzing Aging Reports and Collections Performance
  • Case Study: Evaluating Accounts Receivables Performance
  • Activity: Creating an Accounts Receivables Management Plan

Module 5: Financial Analysis and Impact of Credit Management

• Key Topics:
  • Analyzing the Impact of Credit Management on Cash Flow
  • Key Performance Indicators (KPIs) for Credit Management
  • Strategies for Reducing Bad Debts and Enhancing Cash Flow
  • Case Study: Assessing the Financial Impact of Credit Policies
  • Activity: Developing a Financial Analysis Report