Course Outline

Module 1: Introduction to Crisis & Risk Management

• Understanding crisis vs. risk.

• Types of risks: strategic, operational, financial, reputational.

• Case Study: Global corporate crisis failures.

Module 2: Risk Assessment & Identification

• Tools and methodologies for risk assessment.

• Scenario planning and risk prioritization.

• Practical Exercise: Building a risk register.

Module 3: Crisis Management Frameworks

• Crisis management models and international standards.

• Setting up a crisis management team.

• Workshop: Designing a crisis response framework.

Module 4: Business Continuity Planning (BCP)

• Principles of BCP and disaster recovery.

• Identifying critical functions and dependencies.

• Simulation: Drafting a continuity plan.

Module 5: Crisis Communication Strategies

• Communicating under pressure: media, employees, and stakeholders.

• Role of transparency and accountability.

• Practical Exercise: Drafting a crisis press release.

Module 6: Decision-Making Under Pressure

• Cognitive biases in crisis situations.

• Rapid decision-making tools and techniques.

• Case Study: Leadership during global health and financial crises.

Module 7: Legal, Ethical & Governance Considerations

• Regulatory compliance in crisis and risk management.

• Ethical dilemmas during crises.

• Group Discussion: Governance failures and accountability.

Module 8: Technology & Risk Management

• Role of digital tools, AI, and data analytics in risk monitoring.

• Cybersecurity and data breaches as organizational risks.

• Practical Exercise: Developing a cyber risk response plan.

Module 9: Crisis Simulations & Scenario Planning

• Simulation of crisis events (financial, reputational, security).

• Team-based crisis response exercise.

• Lessons learned from simulated drills.

Module 10: Capstone Project & Action Planning

• Developing an integrated crisis and risk management strategy.

• Presentations of group strategies.

• Final Project: Drafting a crisis and risk management improvement plan.