Collaborative Conflict Resolution Course

Collaborative Conflict Resolution Course

Foundation | 5 days | Face to Face / Online / Elearning | Certificate
01

Course Overview

Course Summary
Course Title Collaborative Conflict Resolution Course
Organization Tech For Development (T4D)
Venue Tech For Development (T4D) Training Centre
Duration 5 days
Target Industries
  • International Development and Donor Agencies
  • Non-Governmental Organizations (NGOs)
  • Non-Profit Organizations (NPOs)
  • Government and Public Sector Programs
  • Healthcare and Public Health Initiatives
  • Education and Research Institutions
Target Job Roles
  • Procurement and Sourcing Officers
  • Finance and Grants Management Officers
  • Compliance and Risk Management Specialists
  • Monitoring & Evaluation (M&E) Officers
  • Program and Project Managers
Course Fees (Face-to-Face) USD 1,500/KES 99,000 (Exclusive of VAT)
Course Fees (Virtual) USD 1,000/KES 70,000 (Exclusive of VAT)
Training Modes Virtual and face-to-face training
Payment Payment should be made to the Tech For Development (T4D) bank account on or before the start of the course
Accreditation Tech For Development Certificate of Course Completion

Course Overview

This comprehensive course offered by T4D is designed to equip individuals with the skills and knowledge needed to effectively manage and resolve conflicts through collaboration and consensus-building. This course delves into the principles of conflict resolution, focusing on collaborative approaches that foster mutual understanding and cooperative problem-solving. Participants will learn techniques for addressing conflicts constructively, enhancing communication, and developing strategies that lead to sustainable and positive outcomes in various settings.

Duration

5 Days

Target Audience

  • Managers and Team Leaders
  • Human Resources Professionals
  • Mediators and Arbitrators
  • Community Leaders

Personal Impact

  • Develop advanced skills in managing and resolving conflicts collaboratively.
  • Learn techniques to enhance communication and foster understanding in conflict situations.
  • Increase qualifications for roles in management, HR, mediation, and other areas requiring conflict resolution expertise.
  • Gain confidence in handling conflicts constructively and contribute positively to team dynamics and relationships.

Organizational Impact

  • Equip staff with effective collaborative techniques to handle conflicts, reducing disruptions and improving workplace harmony.
  • Foster a collaborative culture that promotes mutual respect and understanding among team members.
  • Reduce the negative impact of conflicts on productivity by resolving issues constructively and efficiently.
  • Promote a positive and supportive organizational culture through effective conflict resolution practices.

Course Objectives

  • Gain insights into the nature of conflicts, their causes, and the impact on individuals and organizations.
  • Learn and apply collaborative approaches to resolve conflicts effectively and build consensus.
  • Develop advanced communication skills to facilitate better understanding and negotiation during conflicts.
  • Acquire practical strategies for managing and resolving conflicts in various settings.
  •  Learn to assess the effectiveness of conflict resolution processes and make improvements based on outcomes and feedback.
02

Course Modules

Course Modules

  1. Module 1: Introduction to Collaborative Conflict Resolution

    • Overview of conflict resolution theories and the importance of collaborative approaches.
    • Key principles and goals of collaborative conflict resolution.
  2. Module 2: Understanding Conflict Dynamics

    • Examination of conflict types, causes, and impacts on individuals and teams.
    • Analysis of conflict escalation and resolution processes.
  3. Module 3: Collaborative Techniques and Approaches

    • Techniques for fostering collaboration and consensus-building during conflicts.
    • Methods for facilitating productive discussions and negotiations.
  4. Module 4: Enhancing Communication Skills

    • Strategies for effective communication in conflict situations.
    • Techniques for active listening, empathy, and clear expression.
  5. Module 5: Implementing and Evaluating Conflict Resolution Strategies

    • Practical strategies for applying collaborative techniques to resolve conflicts.
    • Methods for evaluating the effectiveness of conflict resolution efforts and making necessary adjustments.
03

Course Administration

Methodology

Instructor-led sessions use a blended learning approach combining presentations, guided practical exercises, web-based tutorials, and group work, delivered by seasoned industry experts. All facilitation and course materials are in English, so participants should be reasonably proficient in the language.

Accreditation

Upon successful completion of this training, participants will be issued a Tech For Development Certificate of Course Completion

Training Venue

The training will be held at the Tech For Development Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.

Accommodation & Airport Transfer

Arranged upon request.For reservations contact the Training Officer:
Email: [email protected]
Phone: (+254) 790 824 179

Tailor-Made

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our T4D Training Centre or at a convenient location.

Payment

Payment should be transferred to the T4D account through a bank on or before the start of the course. Send proof of payment to [email protected].

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Date Cost
2026 Schedules
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KES 99,000 |
$1,500
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KES 99,000 |
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Kigali
Addis Ababa
Kuala Lumpur
Accra
Cairo
Pretoria
Cape Town
Johannesberg
Zanzibar
Arusha
Kisumu
Dubai
Mombasa
Nairobi
Nakuru
Machakos
Naivasha
Kampala