Beverage Knowledge & Service Training Course

Beverage Knowledge & Service Training Course

Foundation | 5 days | Face to Face / Online / Elearning | Certificate
01

Course Overview

Course Summary
Course Title Beverage Knowledge & Service Training Course
Organization Tech For Development (T4D)
Venue Tech For Development (T4D) Training Centre
Duration 5 days
Target Industries
Target Job Roles
Course Fees (Face-to-Face) USD 1,500/KES 99,000 (Exclusive of VAT)
Course Fees (Virtual) USD 1,000/KES 70,000 (Exclusive of VAT)
Training Modes Virtual and face-to-face training
Payment Payment should be made to the Tech For Development (T4D) bank account on or before the start of the course
Accreditation Tech For Development Certificate of Course Completion

Course Overview
This course provides a comprehensive foundation in the world of beverages, empowering service staff with the knowledge and confidence to expertly navigate wine, beer, spirits, and non-alcoholic options. Participants will learn essential tasting techniques, service standards, and pairing principles to enhance the guest experience.

Course Duration: 

5 days

Target Audience:

  • Servers

  • Bartenders

  • Sommeliers-in-training

  • Restaurant Managers

Personal Impact:

  • Build confidence in discussing beverages with knowledge and authority.

  • Develop a valuable and certified skill set that enhances career opportunities.

  • Learn to make informed pairing recommendations that delight guests.

  • Gain a deeper appreciation for the craft behind various beverages.

Organizational Impact:

  • Increase beverage sales through knowledgeable and persuasive service.

  • Improve table turnover with efficient and confident beverage service.

  • Enhance the overall guest dining experience with expert pairings.

  • Reduce errors in drink orders and service.

Course Objectives:
By the end of this course, participants will be able to:

  • Describe the key characteristics of major wine varietals and beer styles.

  • Identify major spirit categories and explain their production methods.

  • Execute proper service standards for wine, beer, and cocktails.

  • Suggest basic food and beverage pairings based on fundamental principles.

  • Confidently answer common guest questions about the beverage menu.

02

Course Modules

Course Outline:
Module 1: Wine Fundamentals

  • Understanding viticulture and vinification: from grape to glass.

  • Major white and red grape varietals and their profiles (Chardonnay, Sauvignon Blanc, Cabernet Sauvignon, Pinot Noir).

  • Old World vs. New World wine styles.

  • Practical Lab: Tasting and describing wines using structured tasting techniques.

Module 2: Beer & Spirits Essentials

  • Beer basics: ingredients, ale vs. lager, and major styles (IPA, Stout, Pilsner).

  • Introduction to distillation: how spirits are made.

  • Overview of key spirits: Whiskey, Gin, Vodka, Rum, and Tequila.

  • Practical Lab: Tasting and identifying different beer and spirit profiles.

Module 3: The Art of Service

  • Wine service: presenting the bottle, uncorking, pouring, and temperature management.

  • Beer service: glassware, pouring, and temperature.

  • Cocktail service: presentation and garnishing.

  • Practical Lab: Role-playing full beverage service scenarios.

Module 4: Food & Beverage Pairing

  • The principles of pairing: complementing and contrasting flavors.

  • Pairing beverages with different cuisines and meal courses.

  • Handling difficult-to-pair foods.

  • Workshop: Creating pairing recommendations for a sample menu.

Module 5: Menu Knowledge & Sales Techniques

  • Navigating the beverage menu and deciphering labels.

  • Answering guest questions and making confident recommendations.

  • Upselling techniques specific to beverages.

  • Final Assessment: Written test and practical service examination.

03

Course Administration

Methodology

Instructor-led sessions use a blended learning approach combining presentations, guided practical exercises, web-based tutorials, and group work, delivered by seasoned industry experts. All facilitation and course materials are in English, so participants should be reasonably proficient in the language.

Accreditation

Upon successful completion of this training, participants will be issued a Tech For Development Certificate of Course Completion

Training Venue

The training will be held at the Tech For Development Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.

Accommodation & Airport Transfer

Arranged upon request.For reservations contact the Training Officer:
Email: [email protected]
Phone: (+254) 790 824 179

Tailor-Made

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our T4D Training Centre or at a convenient location.

Payment

Payment should be transferred to the T4D account through a bank on or before the start of the course. Send proof of payment to [email protected].

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Date Cost
2026 Schedules
Nairobi
07 Dec - 11 Dec
KES 99,000 |
$1,500
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Kigali
Addis Ababa
Kuala Lumpur
Accra
Pretoria
Cape Town
Johannesberg
Cairo
Arusha
Machakos
Zanzibar
Kisumu
Nakuru
Mombasa
Nairobi
Naivasha
Kampala
Dubai