Course Content

Module 1: Moving from Management to Leadership

Leadership Fundamentals

• The Difference Between Management and Leadership
• Appreciating the Five Essential Leadership Approaches
• Displaying Transformational Leadership Behaviours
• 21st Century Leadership Requirements

Emotional Intelligence and Leadership Effectiveness

• Leadership and Emotional Intelligence (EI)
• Balancing Technology-Driven Decisions with Emotional Intelligence and Human Judgment
• Developing Self-Awareness, Self-Regulation and Empathy
• Building Leadership Credibility and Trust

Leadership Influence and Organizational Politics

• Leadership and Organisational Political Skills
• Influencing Without Authority
• Managing Stakeholder Relationships
• Navigating Organisational Dynamics Effectively

Leading in a Modern Workplace

• Leading in a Digitally Enabled Workplace
• Leveraging Data and Technology for Informed Decision-Making
• Understanding the Opportunities and Limitations of Emerging Technologies

Case Study & Practical Application:
Assess personal leadership strengths and develop a transformational leadership improvement plan.

Module 2: Understanding Yourself, Others and Organisational Culture

Understanding Individual Behaviour

• Determining Your Own and Others' Personality Preferences
• The Origin of Personal Attitudes and Resulting Behaviour
• Understanding Individual Motivators and Behavioural Drivers
• Developing Greater Self-Awareness

Influencing and Building Relationships

• Using Personality Insights to Powerfully Influence Others
• Building Trust and Productive Workplace Relationships
• Effective Communication and Interpersonal Skills
• Managing Difficult Personalities and Workplace Conflict

Employee Engagement and Workforce Insights

• Using Workforce Data and Employee Feedback Tools to Better Understand Employee Needs and Engagement
• Understanding Employee Expectations and Workplace Motivation
• Enhancing Employee Engagement Through Effective Leadership

Understanding Organisational Culture

• Understanding the Nature and Types of Organisational Culture
• Building a Culture That Embraces Innovation and Continuous Learning
• Managing Workforce Concerns Associated with Technological Change
• Signs of a Healthy Organisational Culture
• Maintaining a Supportive Organisational Culture

Case Study & Practical Application:
Conduct an organisational culture assessment and develop strategies to strengthen employee engagement.

Module 3: Developing and Leading High-Performing Teams

Team Development and Team Dynamics

• Understanding Team Roles and Playing to Your Staff's Strengths
• Team Formation Stages and Team Dynamics
• Building Trust, Collaboration and Accountability
• Managing Diverse Teams

Situational Leadership

• Displaying the Relevant Team Leadership Style for Your Staff
• Adapting Leadership Styles to Different Team Needs
• Empowering and Developing Team Members

Motivation and Team Performance

• Motivation Techniques for Greater Commitment and Performance
• Using Digital Tools to Support Employee Engagement and Recognition
• Building Ownership and Accountability
• Driving High Performance Through Team Alignment

Managing Modern Workforces

• Knowledge Workers and the Psychological Contract
• Managing Increasingly Digital and Technology-Enabled Workforces
• Supporting Collaboration in Hybrid and Virtual Environments

Feedback and Development Conversations

• Providing Effective Feedback and Criticism
• Leveraging Performance Data and Digital Collaboration Tools to Support Constructive Feedback
• Conducting Effective Performance Conversations

Case Study & Practical Application:
Develop a team performance enhancement plan using situational leadership and team development principles.

Module 4: Managing and Motivating Your Staff

Delegation and Empowerment

• Delegating Effectively
• Empowering Employees Through Responsibility and Accountability
• Avoiding Common Delegation Pitfalls
• Developing Future Leaders Through Delegation

Performance Planning and Management

• Setting Goals, SMART Objectives and Personal Outcomes
• Aligning Individual Goals with Organisational Objectives
• Using Performance Dashboards and Digital Reporting Tools to Monitor Progress
• Integrating Data-Driven Insights into Performance Discussions While Maintaining Fairness and Objectivity

Coaching, Mentoring and Staff Development

• Coaching, Mentoring and On-the-Job Training
• Supporting Employee Development Through Digital Learning Platforms and Personalised Learning Resources
• Creating Individual Development Plans
• Building a Learning-Oriented Team Culture

Recognition and Employee Motivation

• Praising Effectively by Acknowledging and Celebrating Achievements
• Reward and Recognition Strategies
• Sustaining Employee Motivation and Commitment

Managing Upwards

• Managing Upwards and Saying "No" Skillfully
• Influencing Senior Leaders Effectively
• Managing Expectations and Priorities
• Building Strategic Working Relationships

Case Study & Practical Application:
Conduct a coaching session and develop an employee development and performance improvement plan.

Module 5: Managing Change and Yourself Successfully

Understanding Organisational Change

• Understanding the Impact of Change on Your Staff
• Leading Teams Through Digital Transformation and Workplace Modernisation Initiatives
• Understanding Employee Responses to Change
• Managing Resistance and Uncertainty

Change Leadership

• The Traditional Management of Change in Organisations
• Managing Change More Effectively Using Insights from Neuroscience
• Addressing Employee Concerns Around Automation and New Technologies
• Building Adaptability and Resilience During Technological Change

Personal Leadership Effectiveness

• Proactively Managing Your Career
• Continuous Learning and Professional Development
• Building Personal Resilience and Adaptability

Executive Presence and Professional Influence

• Displaying Executive Presence, Gravitas and Confidence
• Strengthening Professional Communication Skills
• Enhancing Personal Influence and Credibility

Leadership Action Planning

• Developing and Implementing a Personal Action Plan
• Identifying Opportunities to Improve Team Effectiveness Through Appropriate Use of Technology and Innovation
• Building a Sustainable Leadership Development Roadmap

Case Study & Practical Application:
Develop a change leadership strategy and a personal leadership action plan for immediate workplace implementation.