Course Outline:

Module 1: Toast POS Fundamentals & Backend Navigation

• Overview of the Toast ecosystem: POS, KDS, and backend.

• Navigating the employee dashboard and manager functions.

• Configuring settings for menu items, modifiers, and taxes.

• Exercise: Building a sample menu item with complex modifiers.

Module 2: Mastering Reports for Business Intelligence

• Understanding key reports: Sales Summary, Labor, Product Mix, and Item Detail.

• Analyzing data to identify top-selling items, server performance, and sales trends.

• Using report data for scheduling and forecasting.

• Practical Lab: Generating reports and answering business questions based on the data.

Module 3: Labor Management & Scheduling Optimization

• Setting up employee profiles, roles, and permissions.

• Creating and managing efficient labor schedules within Toast.

• Tracking labor costs in real-time against sales.

• Workshop: Creating an optimized schedule for a forecasted week of sales.

Module 4: Inventory & Menu Management Control

• Setting up inventory items, pars, and vendors.

• Tracking inventory usage and calculating theoretical vs. actual usage.

• Using data to make informed menu engineering and pricing decisions.

• Practical Lab: Conducting a mini-inventory count and reconciling usage.

Module 5: Integrations, Troubleshooting & Final Project

• Overview of integrations with payroll, accounting, and delivery apps.

• Troubleshooting common POS, payment, and printer issues.

• Developing best practices for daily cash handling and reconciliation.

• Final Project: Presenting a business analysis and action plan based on a provided dataset.