Course Modules

Module 1: Importance of Grooming & Etiquette

• Role of grooming in professional image building
• How first impressions affect guest experiences
• Understanding etiquette in workplace culture
• Case Study: Impact of grooming standards in 5-star hospitality brands

Module 2: Personal Grooming Standards

• Professional dress codes and attire selection
• Personal hygiene and presentation essentials
• Use of accessories and makeup professionally
• Case Study: Grooming guidelines for airline cabin crew

Module 3: Corporate Etiquette Fundamentals

• Office etiquette and workplace conduct
• Communication etiquette in meetings and presentations
• Digital etiquette in emails and online communication
• Case Study: Etiquette training in multinational corporations

Module 4: Social & Cross-Cultural Etiquette

• Dining etiquette for formal settings
• Etiquette in multicultural interactions
• Managing cultural sensitivities in global business
• Case Study: Cross-cultural etiquette in international conferences

Module 5: Building a Personal Brand

• Linking grooming with personal branding
• Body language and non-verbal communication
• Maintaining a consistent professional image
• Case Study: Personal branding success stories in the hospitality industry