Mobile and Agency Banking Course

Mobile and Agency Banking Course

Intermediate | 5 days | Face to Face / Online / Elearning | Certificate
01

Course Overview

Course Summary
Course Title Mobile and Agency Banking Course
Organization Tech For Development (T4D)
Venue Tech For Development (T4D) Training Centre
Duration 5 days
Target Industries
Target Job Roles
Course Fees (Face-to-Face) USD 1,500/KES 99,000 (Exclusive of VAT)
Course Fees (Virtual) USD 1,000/KES 70,000 (Exclusive of VAT)
Training Modes Virtual and face-to-face training
Payment Payment should be made to the Tech For Development (T4D) bank account on or before the start of the course
Accreditation Tech For Development Certificate of Course Completion

Introduction

T4D proudly introduces this comprehensive course tailored for central bankers aiming to navigate the complexities of this dynamic field and unlock its transformative potential. In an era marked by rapid technological progress, the financial sector is undergoing a significant shift as FinTech, the convergence of finance and technology, revolutionizes the delivery, consumption, and regulation of financial services. Key to this transformation is the widespread adoption of mobile and agency banking, providing unprecedented access to financial services, particularly in underserved areas and emerging economies. Recognizing the pivotal role of mobile and agency banking in driving financial inclusion and economic growth while transforming traditional banking models.

Duration

5 Days

Target Audience:

  • Central Bankers
  • Financial regulators
  • Policymakers
  • Professionals from banking and financial institutions
  • Individuals with an interest in leveraging technological innovations for financial inclusion and economic growth

Organizational Impact:

  • Upon completion of the training course, the organizational impact would be:
  • Enhanced Regulatory Compliance
  • Improved Policy Formulation
  • Strengthened Supervisory Practices
  • Increased Financial Inclusion
  • Innovation and Adaptation
  • Strategic Partnerships

Personal Impact:

On successful completion of this training course, Participants will be able to understand:

  • Expanded Knowledge Base
  • Professional Development
  • Career Advancement
  • Networking Opportunities
  • Personal Growth
  • Confidence and Empowerment

Course Objectives

  • Understand the fundamental principles and concepts of mobile and agency banking.
  • Explore various operational models and best practices employed in mobile and agency banking.
  • Examine the technological innovations driving mobile and agency banking ecosystems.
  • Navigate the regulatory and policy frameworks governing mobile and agency banking.
  • Evaluate the role of mobile and agency banking in promoting financial inclusion and fostering economic growth.
  • Analyze real-world case studies and practical applications of mobile and agency banking strategies.
  • Develop strategies for leveraging mobile and agency banking to enhance financial services delivery and accessibility.
  • Foster collaboration and knowledge exchange among participants to address common challenges and opportunities in mobile and agency banking.
02

Course Modules

Course Outline

Module 1: Fundamentals of Mobile and Agency Banking

  • Introduction to mobile and agency banking
  • Historical evolution and global trends
  • Key stakeholders and their roles
  • Technological enablers and infrastructure

Module 2: Operational Models and Best Practices

  • Various operational models (e.g., bank-led, telco-led, partnership models)
  • Agent network management and supervision
  • Risk management and fraud prevention strategies
  • Customer acquisition and retention strategies

Module 3: Technological Innovations and Digital Infrastructure

  • Overview of mobile banking technologies
  • Mobile wallets and digital payment solutions
  • Biometric authentication and security measures
  • Interoperability and standards in digital finance

Module 4: Regulatory and Policy Considerations

  • Regulatory frameworks and compliance requirements
  • Consumer protection and privacy regulations
  • Anti-money laundering (AML) and Know Your Customer (KYC) regulations
  • Cross-border regulations and regulatory challenges

Module 5: Financial Inclusion and Impact Assessment

  • Role of mobile and agency banking in promoting financial inclusion
  • Case studies of successful financial inclusion initiatives
  • Impact assessment methodologies and metrics
  • Future trends and opportunities for advancing financial inclusion through mobile and agency banking
03

Course Administration

Methodology

Instructor-led sessions use a blended learning approach combining presentations, guided practical exercises, web-based tutorials, and group work, delivered by seasoned industry experts. All facilitation and course materials are in English, so participants should be reasonably proficient in the language.

Accreditation

Upon successful completion of this training, participants will be issued a Tech For Development Certificate of Course Completion

Training Venue

The training will be held at the Tech For Development Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.

Accommodation & Airport Transfer

Arranged upon request.For reservations contact the Training Officer:
Email: [email protected]
Phone: (+254) 790 824 179

Tailor-Made

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our T4D Training Centre or at a convenient location.

Payment

Payment should be transferred to the T4D account through a bank on or before the start of the course. Send proof of payment to [email protected].

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Date Cost
2026 Schedules
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23 Nov - 27 Nov
KES 99,000 |
$1,500
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14 Dec - 18 Dec
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Kigali
Addis Ababa
Kuala Lumpur
Accra
Cairo
Pretoria
Cape Town
Johannesberg
Zanzibar
Arusha
Kisumu
Dubai
Mombasa
Nairobi
Nakuru
Machakos
Naivasha
Kampala