Managing Risks and Fraud in Digital Finance Course
Course Overview
| Course Title | Managing Risks and Fraud in Digital Finance Course |
| Organization | Tech For Development (T4D) |
| Venue | Tech For Development (T4D) Training Center along Tala Road, Runda, Nairobi |
| Target Industries |
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| Target Job Roles |
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| Course Fees (Face-to-Face) | TBA |
| Course Fees (Virtual) | TBA |
| Training Modes | Virtual and face-to-face training |
| Payment | Payment should be made to the Tech For Development (T4D) bank account on or before the start of the course |
| Accreditation | Tech For Development Certificate of Course Completion |
Introduction
Risk and fraud pose significant strategic and operational threats for digital financial service (DFS) deployments – and reduce customer uptake and usage. This course analyses risk and fraud management from the demand side (customer level) perspective, as well as the supply side (agent network and provider level) perspective, and equips providers with prevention and mitigation strategies.
Duration
5 Days
Who Should Attend
Middle to senior level managers in Risk, Compliance, Internal Audit, and Operations departments within mobile network operators, banks, other financial institutions and third party providers looking to strengthen controls to safeguard user funds and to protect their DFS businesses from internal and external fraud. Chief Information Officers and IT managers will also greatly benefit from this course to better manage their internal systems and procedures.
Course Objectives
By the end of this T4D course the participants will be able to:
This course provides participants with strategies and tactics for service quality by providers, as well as their agents and customers to manage risk and fraud. It empowers participants to establish a framework for the sustainable management of risk and fraud within their deployments.
Course Modules
Course Outline
Module 1
- Introduction to Managing Risks and Fraud in Digital Finance
- Risks & DFS Overview
Module 2
- Frameworks: Making DFS Safer
- A Firm Level Approach to Risks
Module 3
- Practical Applications of Frameworks in DFS
- Risk Categorisation and Technology Risks
Module 4
- Partner Risks and Customer Risks
- Agent Management Risks
Module 5
- Ethics, Governance and Risk Culture
- Provider Protection from Fraud
- Scenarios & Capabilities for Strategic Risk Planning
Course Administration
Methodology
This instructor-led training course is delivered using a blended learning approach comprising presentations, guided practical sessions, web-based tutorials, and group work.
Accreditation
Participants will receive a Tech For Development Certificate of Course Completion.
Training Venue
Held at the Tech For Development Training Centre.
Accommodation & Airport Transfer
Arranged upon request.
Email: letstalk@techfordevelopment.com
Phone: (+254) 790 824 179
Tailor-Made
Customised training available.
Payment
Send proof of payment to letstalk@techfordevelopment.com.
