Course Outline

Module 1; Introduction to BFSI Sector

·         Overview of banking, financial services, and insurance

·         Regulatory environment and compliance in BFSI

Module 2; Administrative Functions in BFSI

·         Role of administration in financial institutions

·         Document management and record-keeping

Module 3; Communication Skills for BFSI Professionals

·         Business writing and communication etiquette

·         Handling customer inquiries and interactions

Module 4; Technology and Tools in BFSI Administration

·         Introduction to banking software and systems

·         Data security and privacy considerations

Module 5; Time Management and Organization in BFSI

·         Prioritizing tasks in a fast-paced financial environment

·         Managing multiple responsibilities effectively