Course Outline

Module 1: Foundations of Digital Diplomacy

• Understand the shift from traditional to digital diplomacy

• Explore the tools and platforms used in modern diplomatic practice

• Analyze how digital diplomacy fits into foreign policy objectives

• Examine structures of digital departments in foreign ministries

Case Study:Estonia leads in digital diplomacy through its e-Residency and virtual embassy initiatives.

Module 2: Social Media Strategy in International Engagement

• Build targeted communication strategies for different platforms

• Understand audience engagement, content planning, and campaign timing

• Learn how to manage diplomatic messaging during global events

• Use metrics to evaluate the success of online campaigns

Case Study:The UK Foreign Office uses Twitter to engage global audiences and counter misinformation.

Module 3: Cybersecurity and Digital Threats in Diplomacy

• Identify key cyber threats to diplomatic missions

• Explore international norms, treaties, and response mechanisms

• Understand the impact of cyberattacks on international relations

• Learn how to prepare a cyber incident response plan

Case Study:Norway’s parliament cyberattack highlighted the urgency of diplomatic cyber defenses.

Module 4: Public Diplomacy, Influence, and Digital Narratives

• Learn to build national narratives through storytelling and culture

• Engage with influencers, diaspora communities, and civil society

• Monitor global conversations using digital listening tools

• Create content aligned with national image and values

Case Study:South Korea promotes soft power globally through digital K-pop and cultural diplomacy.

Module 5: Innovation and the Future of Digital Diplomacy

• Examine AI, big data, and virtual platforms in future diplomacy

• Address ethical considerations in digital transformation

• Explore institutional digital change and skills development

• Build a long-term digital diplomacy roadmap

Case Study:The UAE integrates AI into its diplomacy with a dedicated AI minister and digital agenda.