Creative Problem Solving, Conflict Management and Decision Making Course

Creative Problem Solving, Conflict Management and Decision Making Course

Foundation | 5 days | Face to Face / Online / Elearning | Certificate
01

Course Overview

Course Summary
Course Title Creative Problem Solving, Conflict Management and Decision Making Course
Organization Tech For Development (T4D)
Venue Tech For Development (T4D) Training Centre
Duration 5 days
Target Industries
Target Job Roles
Course Fees (Face-to-Face) USD 1,500/KES 99,000 (Exclusive of VAT)
Course Fees (Virtual) USD 1,000/KES 70,000 (Exclusive of VAT)
Training Modes Virtual and face-to-face training
Payment Payment should be made to the Tech For Development (T4D) bank account on or before the start of the course
Accreditation Tech For Development Certificate of Course Completion

Course Overview

This comprehensive course offered by T4D is designed to provide a comprehensive approach to addressing and resolving challenges through innovative thinking, effective conflict management, and sound decision-making. This course integrates principles of creativity and problem-solving with techniques for managing conflicts and making informed decisions. Participants will learn how to apply creative solutions to complex problems, handle disputes constructively, and make decisions that drive organizational success and personal growth.

Duration

5 Days

Target Audience

  • Managers and Team Leaders
  • Human Resources Professionals
  • Project Managers
  • Consultants and Coaches

Personal Impact

  • Develop innovative thinking and creative approaches to solving complex problems.
  • Learn techniques for managing and resolving conflicts constructively.
  • Gain skills in making informed and effective decisions in various situations.
  • Increase qualifications for roles that require creative problem-solving, conflict resolution, and decision-making expertise.
  • Build confidence in handling challenges, leading teams, and contributing to organizational success.

Organizational Impact

  • Foster a culture of creative problem-solving that drives innovation and improves organizational performance.
  • Equip teams with strategies to manage and resolve conflicts effectively, leading to a more harmonious work environment.
  • Develop more informed and effective decision-making processes that align with organizational goals.
  • Reduce disruptions caused by unresolved conflicts and poor decision-making, enhancing overall productivity and efficiency.
  • Promote collaboration and positive interactions within teams, improving overall organizational health and success.

Course Objectives

  • Learn techniques for generating innovative solutions to complex problems.
  • Gain skills in managing and resolving conflicts constructively in various settings.
  • Understand and apply methods for making informed and effective decisions.
  • Learn to apply creative problem-solving and conflict management techniques together to address challenges.
  • Assess the effectiveness of problem-solving and decision-making efforts and implement improvements based on outcomes.
02

Course Modules

Course Modules

  1. Module 1: Introduction to Creative Problem Solving

    • Overview of creative problem-solving techniques and processes.
    • Techniques for brainstorming, idea generation, and innovative thinking.
  2. Module 2: Conflict Management Strategies

    • Approaches for managing and resolving conflicts, including negotiation, mediation, and collaboration.
    • Techniques for constructive conflict resolution and maintaining positive relationships.
  3. Module 3: Decision-Making Processes

    • Methods and models for making informed decisions.
    • Techniques for evaluating options, assessing risks, and making strategic choices.
  4. Module 4: Integrating Problem Solving and Conflict Management

    • Strategies for applying creative problem-solving techniques to conflict situations.
    • Approaches for using conflict management skills to support effective problem resolution.
  5. Module 5: Evaluating and Enhancing Problem-Solving and Decision-Making Efforts

    • Tools and methods for assessing the effectiveness of problem-solving and decision-making processes.
    • Techniques for gathering feedback, analyzing results, and implementing improvements.
03

Course Administration

Methodology

Instructor-led sessions use a blended learning approach combining presentations, guided practical exercises, web-based tutorials, and group work, delivered by seasoned industry experts. All facilitation and course materials are in English, so participants should be reasonably proficient in the language.

Accreditation

Upon successful completion of this training, participants will be issued a Tech For Development Certificate of Course Completion

Training Venue

The training will be held at the Tech For Development Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.

Accommodation & Airport Transfer

Arranged upon request.For reservations contact the Training Officer:
Email: [email protected]
Phone: (+254) 790 824 179

Tailor-Made

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our T4D Training Centre or at a convenient location.

Payment

Payment should be transferred to the T4D account through a bank on or before the start of the course. Send proof of payment to [email protected].

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Kigali
Addis Ababa
Kuala Lumpur
Accra
Cairo
Pretoria
Cape Town
Johannesberg
Zanzibar
Arusha
Kisumu
Dubai
Mombasa
Nairobi
Nakuru
Machakos
Naivasha
Kampala