Benchmarking and Win/Loss Analysis Training Course

Benchmarking and Win/Loss Analysis Training Course

Intermediate | 5 days | Face to Face / Online / Elearning | Certificate
01

Course Overview

Course Summary
Course Title Benchmarking and Win/Loss Analysis Training Course
Organization Tech For Development (T4D)
Venue Tech For Development (T4D) Training Centre
Duration 5 days
Target Industries
Target Job Roles
Course Fees (Face-to-Face) USD 1,500/KES 99,000 (Exclusive of VAT)
Course Fees (Virtual) USD 1,000/KES 70,000 (Exclusive of VAT)
Training Modes Virtual and face-to-face training
Payment Payment should be made to the Tech For Development (T4D) bank account on or before the start of the course
Accreditation Tech For Development Certificate of Course Completion

Course Overview

This course helps participants understand how to evaluate sales performance through benchmarking and win/loss analysis. Learners will gain skills to compare performance against competitors, identify reasons behind deal outcomes, and use insights to refine sales strategies. The course emphasizes structured analysis to drive continuous improvement.

Duration

5 days

Target Audience

  • Sales leaders and directors
  • Competitive intelligence teams
  • Sales operations and performance analysts
  • Business development managers
  • Executives seeking to improve deal conversion rates

Organizational Impact

  • Clear understanding of sales strengths and weaknesses
  • Better positioning against competitors
  • Improved sales strategies through deal outcome analysis
  • Data-driven adjustments to sales processes

Personal Impact

  • Ability to conduct win/loss analysis effectively
  • Stronger competitive analysis skills
  • Improved diagnostic thinking in sales performance
  • Greater contribution to refining organizational strategies

Course Objectives

  • Understand benchmarking and win/loss analysis principles
  • Apply structured methods to analyze sales outcomes
  • Use competitor benchmarks to evaluate performance
  • Communicate insights for strategic improvement
  • Drive continuous learning from sales results
02

Course Modules

Course Modules

Module 1: Introduction to Benchmarking and Win/Loss Analysis

  • Importance of benchmarking in sales performance
  • Role of win/loss analysis in strategy refinement
  • Common benchmarking frameworks
  • Linking benchmarks to sales outcomes
  • Case Study: Using benchmarking to identify gaps in sales performance

Module 2: Benchmarking Techniques

  • Internal vs. external benchmarking
  • Industry benchmarking approaches
  • Identifying key sales metrics for comparison
  • Collecting and analyzing competitor data
  • Case Study: Benchmarking sales performance against industry leaders

Module 3: Win/Loss Analysis Process

  • Structuring win/loss data collection
  • Interviewing customers and prospects for insights
  • Categorizing reasons for wins and losses
  • Identifying patterns in deal outcomes
  • Case Study: Analyzing reasons behind a major account loss

Module 4: Tools for Benchmarking and Analysis

  • Using Excel for win/loss tracking
  • Power BI for visual benchmarking dashboards
  • CRM data integration for win/loss reporting
  • Automating reporting for continuous insights
  • Case Study: Building a win/loss dashboard in Power BI

Module 5: Applying Insights to Sales Strategy

  • Incorporating findings into training and coaching
  • Adjusting sales messaging and tactics
  • Realigning product positioning against competitors
  • Driving continuous improvement in sales teams
  • Case Study: Improving win rates through targeted adjustments
03

Course Administration

Methodology

Instructor-led sessions use a blended learning approach combining presentations, guided practical exercises, web-based tutorials, and group work, delivered by seasoned industry experts. All facilitation and course materials are in English, so participants should be reasonably proficient in the language.

Accreditation

Upon successful completion of this training, participants will be issued a Tech For Development Certificate of Course Completion

Training Venue

The training will be held at the Tech For Development Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.

Accommodation & Airport Transfer

Arranged upon request.For reservations contact the Training Officer:
Email: [email protected]
Phone: (+254) 790 824 179

Tailor-Made

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our T4D Training Centre or at a convenient location.

Payment

Payment should be transferred to the T4D account through a bank on or before the start of the course. Send proof of payment to [email protected].

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2026 Schedules
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KES 99,000 |
$1,500
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Kigali
Addis Ababa
Kuala Lumpur
Accra
Cairo
Pretoria
Cape Town
Johannesberg
Zanzibar
Arusha
Kisumu
Dubai
Mombasa
Nairobi
Nakuru
Machakos
Naivasha
Kampala