Airport Operations and Ground Handling Management Training Course

Airport Operations and Ground Handling Management Training Course

Intermediate | 5 days | Face to Face / Online / Elearning | Certificate
01

Course Overview

Course Summary
Course Title Airport Operations and Ground Handling Management Training Course
Organization Tech For Development (T4D)
Venue Tech For Development (T4D) Training Centre
Duration 5 days
Target Industries
Target Job Roles
Course Fees (Face-to-Face) USD 1,500/KES 99,000 (Exclusive of VAT)
Course Fees (Virtual) USD 1,000/KES 70,000 (Exclusive of VAT)
Training Modes Virtual and face-to-face training
Payment Payment should be made to the Tech For Development (T4D) bank account on or before the start of the course
Accreditation Tech For Development Certificate of Course Completion

Course Overview
This course provides in-depth knowledge and skills for managing airport operations and ground handling services. It covers ramp management, baggage and cargo handling, turnaround coordination, and the use of ground support equipment, with a strong emphasis on regulatory compliance, safety, and efficiency in service delivery.

Duration

5 days

Target Audience

  • Airport operations staff and managers
  • Ground handling service providers
  • Airline station managers
  • Aviation regulatory personnel
  • Airport logistics coordinators

Organizational Impact

  • Streamlined airport operations and reduced turnaround times
  • Improved safety standards and regulatory compliance
  • Higher efficiency in baggage and cargo handling
  • Enhanced customer satisfaction and operational transparency

Personal Impact

  • Enhanced understanding of airport systems and workflow
  • Improved competency in handling emergencies and irregular operations
  • Stronger leadership skills in operational environments
  • Increased employability in the aviation industry

Course Objectives

  • Understand airport layout and operational workflows
  • Manage ramp and apron activities effectively
  • Oversee baggage and cargo handling procedures
  • Operate and manage ground support equipment
  • Implement safety standards and improve service quality
02

Course Modules

Modules:

Module 1: Airport Infrastructure and Operations Layout

  • Airside and landside components
  • Terminal operations coordination
  • Movement area planning and resource allocation
  • Case Study: Managing gate assignments during simultaneous aircraft arrivals

Module 2: Ramp and Apron Operations Management

  • Aircraft marshalling and towing
  • Pushback coordination and turnaround optimization
  • Fueling and catering logistics
  • Case Study: Preventing delays during ramp congestion

Module 3: Baggage and Cargo Handling

  • Conveyor and baggage reconciliation systems
  • Cargo warehouse operations
  • Lost luggage recovery processes
  • Case Study: Resolving a high-volume baggage misrouting event

Module 4: Ground Support Equipment (GSE) Operations

  • Scheduling and maintenance of GSE
  • Equipment lifecycle and safety standards
  • Reducing operational bottlenecks
  • Case Study: Avoiding turnaround delays due to faulty equipment

Module 5: Safety, Compliance, and Service Quality

  • Adherence to IATA and ICAO regulations
  • Safety Management Systems (SMS) implementation
  • Monitoring KPIs and operational audits
  • Case Study: Implementing corrective actions following a safety audit
03

Course Administration

Methodology

Instructor-led sessions use a blended learning approach combining presentations, guided practical exercises, web-based tutorials, and group work, delivered by seasoned industry experts. All facilitation and course materials are in English, so participants should be reasonably proficient in the language.

Accreditation

Upon successful completion of this training, participants will be issued a Tech For Development Certificate of Course Completion

Training Venue

The training will be held at the Tech For Development Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.

Accommodation & Airport Transfer

Arranged upon request.For reservations contact the Training Officer:
Email: [email protected]
Phone: (+254) 790 824 179

Tailor-Made

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our T4D Training Centre or at a convenient location.

Payment

Payment should be transferred to the T4D account through a bank on or before the start of the course. Send proof of payment to [email protected].

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2026 Schedules
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16 Nov - 20 Nov
KES 99,000 |
$1,500
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14 Dec - 18 Dec
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Kigali
Addis Ababa
Kuala Lumpur
Accra
Cairo
Pretoria
Cape Town
Johannesberg
Zanzibar
Arusha
Kisumu
Dubai
Mombasa
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Kampala