Course Outline

Module 1: Digital Housekeeping Systems

• Overview of housekeeping management software

• Integrating PMS and housekeeping schedules

• Exercise: Creating a daily task schedule digitally

Module 2: IoT and Smart Tools for Housekeeping

• RFID tracking of linens and supplies

• IoT sensors for occupancy-based cleaning

• Case Study: Tech adoption in luxury hotel housekeeping

Module 3: Quality Assurance and Reporting

• Digital inspections and photo verification

• Tracking KPIs for cleanliness standards

• Workshop: Designing a real-time housekeeping dashboard

Module 4: Predictive and Preventive Maintenance

• Linking housekeeping to maintenance reporting

• Using data to anticipate high-demand periods

• Simulation: Planning for peak occupancy cleaning needs

Module 5: Workforce Optimization

• Assigning tasks by skill level and productivity

• Creating fair and efficient shift schedules

• Final Project: Drafting a tech-enabled housekeeping SOP