Digital Transformation in Revenue Collection Systems Training Course

Digital Transformation in Revenue Collection Systems Training Course

Intermediate | 5 days | Face to Face / Online / Elearning | Certificate
01

Course Overview

Course Summary
Course Title Digital Transformation in Revenue Collection Systems Training Course
Organization Tech For Development (T4D)
Venue Tech For Development (T4D) Training Centre
Duration 5 days
Target Industries
Target Job Roles
Course Fees (Face-to-Face) USD 1,500/KES 99,000 (Exclusive of VAT)
Course Fees (Virtual) USD 1,000/KES 70,000 (Exclusive of VAT)
Training Modes Virtual and face-to-face training
Payment Payment should be made to the Tech For Development (T4D) bank account on or before the start of the course
Accreditation Tech For Development Certificate of Course Completion

Course Overview
This course explores the modernization of revenue administration through technology. Participants will learn about e-filing, mobile payments, data analytics, and how to implement digital strategies in revenue operations.

Duration: 5 Days

Target Audience:

  • IT teams in revenue agencies
  • Revenue operations managers
  • Finance transformation officers
  • Policy makers and reform advisors

Organizational Impact:

  • Increased efficiency and transparency
  • Improved taxpayer experience
  • Reduced compliance costs and errors

Personal Impact:

  • Digital literacy in revenue functions
  • Understanding of system design and integration
  • Ability to manage digital transformation projects

Course Objectives:

  • Understand key technologies in revenue administration
  • Evaluate benefits and challenges of digitization
  • Identify integration strategies
  • Monitor digital systems’ performance
  • Support change management in digital reform
02

Course Modules

Course Modules

Module 1: Trends in Revenue Digitization

  • Digital public finance ecosystem
  • Global and local trends
  • Benefits and drivers of reform
  • Case Study: Digital transformation of KRA systems

Module 2: Core Technologies and Platforms

  • e-Filing and e-Payment systems
  • Mobile apps and USSD platforms
  • Integration with banking and identity systems
  • Case Study: iTax mobile rollout in Kenya

Module 3: Data Analytics and Automation

  • Real-time data collection
  • Dashboards and predictive tools
  • Automation of filing and processing
  • Case Study: Revenue forecasting dashboard for county governments

Module 4: Cybersecurity and Data Protection

  • Threats and safeguards
  • Legal and regulatory frameworks
  • System resilience and audits
  • Case Study: Cyber incident and system recovery in tax system

Module 5: Managing Digital Change

  • Change management principles
  • Stakeholder engagement
  • Building digital capacity
  • Case Study: Change management during eTIMS implementation
03

Course Administration

Methodology

Instructor-led sessions use a blended learning approach combining presentations, guided practical exercises, web-based tutorials, and group work, delivered by seasoned industry experts. All facilitation and course materials are in English, so participants should be reasonably proficient in the language.

Accreditation

Upon successful completion of this training, participants will be issued a Tech For Development Certificate of Course Completion

Training Venue

The training will be held at the Tech For Development Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.

Accommodation & Airport Transfer

Arranged upon request.For reservations contact the Training Officer:
Email: [email protected]
Phone: (+254) 790 824 179

Tailor-Made

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our T4D Training Centre or at a convenient location.

Payment

Payment should be transferred to the T4D account through a bank on or before the start of the course. Send proof of payment to [email protected].

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2026 Schedules
Nairobi
07 Dec - 11 Dec
KES 99,000 |
$1,500
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Kigali
Addis Ababa
Kuala Lumpur
Accra
Pretoria
Cape Town
Johannesberg
Cairo
Arusha
Machakos
Zanzibar
Kisumu
Nakuru
Mombasa
Nairobi
Naivasha
Kampala
Dubai