Course Outline

Module 1: Foundations of Leadership & Supervision

• Roles and responsibilities of a supervisor.

• Leadership vs. management: key differences.

• Self-assessment: personal leadership style.

Module 2: Motivation & Team Engagement

• Theories of motivation and their workplace application.

• Techniques for engaging and inspiring diverse teams.

• Case Study: Building motivation in a low-performing team.

Module 3: Communication & Interpersonal Skills

• Effective workplace communication strategies.

• Active listening and empathy in leadership.

• Practical Exercise: Role-play in difficult conversations.

Module 4: Delegation & Time Management

• Principles of effective delegation.

• Balancing priorities and managing time.

• Workshop: Delegation planning exercise.

Module 5: Performance Management & Coaching

• Setting goals and performance expectations.

• Providing feedback and conducting appraisals.

• Simulation: Coaching a team member for improvement.

Module 6: Conflict Resolution & Problem-Solving

• Identifying causes of workplace conflict.

• Conflict resolution models and negotiation skills.

• Case Study: Handling conflict in a supervisory role.

Module 7: Decision-Making & Critical Thinking

• Tools for structured decision-making.

• Analyzing problems and generating solutions.

• Group Activity: Problem-solving challenge.

Module 8: Leading Through Change

• Understanding organizational change dynamics.

• Supporting teams through transitions.

• Role Play: Leading a team during restructuring.

Module 9: Building High-Performing Teams

• Characteristics of effective teams.

• Strategies for collaboration and trust-building.

• Exercise: Team-building simulation.

Module 10: Strategic Leadership for Supervisors

• Aligning supervisory roles with organizational goals.

• Succession planning and leadership development.

• Capstone Project: Design a leadership action plan for your team.